Sart making your web site a true part of your business, and make one of the traditionally most cost-inefficient sections of any business a selling point in itself. Control the cost of giving your customers a managed way to report issues with your products or services, freeing up your staff to actually do the work. Our in-house developed customer support system will deliver the following benefits:
- Login system for users of your company's products/services.
- Online support query form tailored to your company's products/services.
- Secured web-based management console for the tracking and updating of submitted requests by your staff.
- Online tracking for clients to monitor their requests, including providing feedback if needed by support staff.
- Content-managed support section of your website, allowing you to preempt common queries.
- E-mail notification system to let appropriate staff know when new queries are submitted, and let clients know when there are updates on their query.
The full package includes:
- FREE .co.uk or .com domain registration*.
- FREE web hosting setup **.
- Site and Company home page design to fit your corporate image.
- Up to 10 photographs or other supplied images incorporated with your main page designs.
- Contact page incorporating integration with google maps, including driving directions, and walking directions from a set location (e.g. nearest train station).
- About Us page so you can tell the customer a little more about the company.
- Up to 40 pages*** of products or services, with each page incorporating your text and imagery.
- 15 free page updates in the first 6 months****.
For other requirements see our brochure and e-shop packages, or our bespoke service.
* For details of terms and conditions of the free hosting and domain registration please see the terms of business linked at the bottom of this page.
** Due to the email server requirements of this system the free hosting provided by our recommended hosting company, Awardspace, is not appropriate, however see Awardspace Web Hosting for details of their cheap hosting packages.
*** Additional product pages can be added during initial construction only at a cost of £5 per page.
**** This offer applies only to updates to existing pages and does not include addition of new pages. Page additions and updates beyond those included in this offer will be quoted on a per update basis, typically in the region of £10, but dependant on the scale of the update and the amount of graphical design and processing involved.